ON ALL UK ORDERS
ON ALL UK ORDERS
How are orders delivered?
All standard delivery orders to the UK mainland are despatched by Royal Mail or by our courier.
How much is delivery?
Sa-Be try to keep things simple; All UK orders are delivered FREE of charge.
How long does delivery take?
With standard delivery we aim to despatch your order within 24 hours of you placing the order and deliver within 2-5 working days.
Do you ship Internationally?
Yes we ship worldwide, please see our international delivery information section below.
What if an item in my order is out of stock?
We aim to have all items in stock, but on the rare occasion items are out of stock we would still send the rest of your order within 24 hours. The remaining item/s will go onto back order. Items on back order will be despatched as soon as they arrive, with no delivery charge. There will be no extra cost to yourself. If Items are out of stock they are usually back in stock within a matter of days.
What if I miss my delivery?
If you miss delivery via Royal Mail you will be carded and you can collect your order at the nearest Royal Mail depot by following the card instructions. If you miss delivery via our courier you will be carded and you can arrange a re-delivery or collect your order at their nearest depot.
How can I track my order?
You can use our customer login to track your order. We will keep you informed by email through the progress of your order, please enter your email address when ordering. If for any reason you have not received your order after 5 working days of ordering, please contact us at firstname.lastname@example.org or use our contact page and we will resolve the situation.
For all items shipped to a location outside of the United Kingdom.
How much is International Delivery?
We charge a flat rate of £5.99 for all International orders which weigh under 2Kg packed.
Average orders weigh under 2kg. As a rough guide: an order consisting of 2 baby carriers, or an order consisting of up to 25 dribble bibs, or an order for 2 play blankets, would still be safely within this weight limit. Our product pages show the individual weight of the item to give you a guide. Shipping charges will always be shown in the cart and at checkout.
What if my order weighs more than 2kg?
Delivery for orders 2kg and over costs: -
£11.98 for orders that weigh from 2kg to 3.99kg
£17.97 for orders that weigh from 4kg to 5.99kg
£23.96 for orders that weigh from 6kg to 7.99kg
£29.95 for orders that weigh from 8kg to 9.99kg
Shipping cost will continue to increase by £5.99 per additional 2kg.
How are orders despatched and how long does my order take to arrive?
Items are usually dispatched via Royal Mail Air Mail within 24 hours of ordering. Once posted, international delivery times are between 5-15 working days, although it is possible for delivery to take longer for certain outlying locations.
*Please note that due to UK Royal Mail Air Mail weight restrictions, packages must not exceed 2kg in total. For this reason we reserve the right to send multiple packages where necessary.
Which countries do you deliver to?
We currently ship to the following EU & Non EU countires: -
Balearic Islands (EU)
Czech Republic (EU)
Irish Republic (EU)
Vatican City State
If your country is not listed above, please contact us at email@example.com or use our contact page and we will try to help you if possible.
We operate a 30 day no quibble refund guarantee. If within 30 days of getting your product, you want to send it back for any reason, just contact us for an RMA number, giving the reason for the return and condition of the item.Orders are usually despatched within 2- 3 working days of being received.
We are very pleased to be able to offer FREE UK DELIVERY with NO minimum order!
Please email me at firstname.lastname@example.org if you have any special requirements and I will do what I can to help.
NOTE: If your baby carrier order is for a gift, please let me know when you order and I can pack it with a cardboard sleeve around it (if Im sending direct to the gift recipient for you) or leave the cellophane packing bag off for you to put on yourself or send you an additional packaging bag to replace it with.
During normal posting conditions, our cellophane bags which the carriers are packed in, can get crumpled when being handled by the postal service and your carrier can look well handled when you receive it.
This shouldnt matter if it is for your own use but if you are wanting to give one as a present I can help keep it presentable for you.